Delivery Terms and Returns Policy - Products
Free delivery by Royal Mail 1st class. These will be sent on an untracked 1st Class service and delivery times may vary depending on Royal Mail's service updates. Please note that all Royal Mail deliveries will be untracked and non-guaranteed. All orders are sent out on the same working day (Mon - Fri) and the cut-off for sending orders by Royal Mail is 4:30pm.
We also Free next day courrier delivery by DPD for orders over £ 55. For orders under £ 55 this would cost £7.50 excl. VAT (£9.00 incl. VAT) per order. All orders are sent out on the same working day (Mon - Fri) and the cut-off for sending orders by DPD is 2:30 pm each day.
- We are unable to accept any returns on our masks due to Hygienic reasons so please do check the mask size before ordering.
All other Products:
We only offer delivery by Courrier as our stock maybe at one of several of our warehouses. We do not offer fixed delivery charges as the delivery charges are dependent upon the number of products that can fit in a box. We use a highly sophisticated system to calculate delivery charges as the system does work out the lowest possible way of getting your order delivered to you dependent upon size and Post code. Most deliveries are made by either DPD or Parcelforce dependent on our decision. We are unable to give ETAs on deliveries until after 3pm on the expected delivery date.
- Please refer to our returns policy for